.nx-support [hidden] {
  display: none !important;
}

.nx-support {
  gap: 10px;
}

.nx-support-hero {
  gap: 14px;
  padding: 15px 18px;
  border-radius: 14px;
}

.nx-support-hero h1 {
  margin: 4px 0 2px;
  font-size: 22px;
}

.nx-support-hero p {
  font-size: 12px;
  line-height: 1.4;
}

.nx-support-hero .btn {
  min-height: 36px;
  padding: 8px 12px;
}

.nx-support-metrics {
  gap: 8px;
}

.nx-support-metrics article {
  padding: 9px 12px;
  border-radius: 11px;
}

.nx-support-metrics strong {
  margin-top: 3px;
  font-size: 18px;
}

.nx-support-admin-banner {
  padding: 8px 12px;
}

.nx-support-shell {
  min-height: 500px;
  border-radius: 14px;
}

.nx-support-pane-head {
  padding: 12px 13px;
}

.nx-support-filters {
  gap: 6px;
  padding: 8px;
}

.nx-support-list {
  max-height: 520px;
}

.nx-support-ticket {
  gap: 5px;
  padding: 10px 12px;
}

.nx-support-empty {
  min-height: 490px;
  padding: 22px;
}

.nx-support-empty > span {
  width: 54px;
  height: 54px;
  border-radius: 16px;
}

.nx-support-empty h2 {
  margin: 12px 0 5px;
  font-size: 20px;
}

.nx-support-active {
  min-height: 500px;
}

.nx-support-ticket-head {
  padding: 14px 16px;
}

.nx-support-ticket-head h2 {
  margin: 3px 0;
  font-size: 18px;
}

.nx-support-description {
  padding: 12px 16px;
}

.nx-support-attachments {
  padding: 8px 16px;
}

.nx-support-admin-controls {
  gap: 7px;
  padding: 9px 16px;
}

.nx-support-thread {
  gap: 8px;
  padding: 13px 16px;
}

.nx-support-active {
  grid-template-rows: auto auto auto auto auto auto;
  align-content: start;
}

.nx-support-message {
  padding: 9px 11px;
}

.nx-support-reply {
  gap: 8px;
  padding: 9px 82px 9px 16px;
}

.nx-support-reply textarea {
  min-height: 46px;
  max-height: 120px;
}

@media (max-width: 680px) {
  .nx-support-hero {
    gap: 10px;
    padding: 13px;
  }

  .nx-support-shell,
  .nx-support-active,
  .nx-support-empty {
    min-height: 440px;
  }
}